Shipping Terms & Conditions

Shipping Terms & Conditions for Handpiece Repair Customers.

January 1st, 2020

Customers who use ICS Courier:

 

  • MCS Handpiece Ltd's Customers must use MCS Handpiece Ltd's ICS Couriers Account to be qualified for $16 shipping charge on the invoice.

  • MCS Handpiece Ltd's Customers must use ICS Courier's Return Label provided with handpiece repair or call MCS Handpiece Ltd for a Collect Pick Up Request on MCS Handpiece Ltd’s ICS Courier Account.

  • MCS Handpiece Ltd will not be responsible for Customers who do not use MCS Handpiece Ltd's ICS Couriers Account.

  • Pricing subject to change without notice.

  • Only MCS Handpiece Ltd can make collect pick up requests on MCS Handpiece's Ltd ICS Courier Account. 

 

Customers who use MTS Logistics/MediTran Services:

 

  • MCS Handpiece Ltd's Customers must use their own MTS Logistics/MediTran Services Account if they do not want to pay $13 collect shipping charge on the invoice.

  • If MCS Handpiece Ltd's Customer does not have a MTS Logistics/MediTran Services account, MCS Handpiece Ltd will make a collect pick up request on behalf of the customer.

  • Under no circumstances can a Customer of MCS Handpiece Ltd request a pick up request on MCS Handpiece Ltd's account.

  • Pricing subject to change without notice.

  • Only MCS Handpiece Ltd can make collect pick up requests on MCS Handpiece's Ltd MTS Logistics Account. 

 

Customers who use Canada Post:

 

  • All shipments made by MCS Handpiece Ltd will be sent through Xpresspost by Canada Post. A tracking number will be provided on the invoice & kept for records.

  • If a Customer of MCS Handpiece Ltd ships a package to MCS Handpiece Ltd through Canada Post, and the package is paid for by the Customer of MCS Handpiece Ltd, the returned parcel will be shipped by Xpresspost by Canada Post free of charge to the Customer of MCS Handpiece Ltd. A tracking number will be provided on the invoice & kept for records.

  • If the Customer of MCS Handpiece Ltd ships a package to MCS Handpiece Ltd through Canada Post, and the parcel is paid for by MCS Handpiece Ltd, the returned parcel will be shipped by Xpresspost by Canada Post with a charge of $25 applied to the invoice. A tracking number will be provided on the invoice & kept for records.                                                                              

  • Pricing subject to change without notice.

 

Shipping Terms & Conditions for Handpiece & Parts Sales.

January 1st, 2020

Customers who use ICS Courier, outside of British Columbia:

 

  • MCS Handpiece Ltd's Customers will have a $16 shipping charge on the invoice.

  • MCS Handpiece Ltd's Customers who have an ICS Courier Account, can email or fax to MCS Handpiece Ltd, a ICS Courier Return Label on their account, to use on their shipment. If this label is used, there will not be a  charge on the invoice.

  • Pricing subject to change without notice.

  • Only MCS Handpiece Ltd can make collect pick up requests on MCS Handpiece's Ltd ICS Courier Account. 

 

Customers who use MTS Logistics/MediTran Services for British Columbia:

 

  • MCS Handpiece Ltd's Customers who wish to use MTS Logistics/MediTran Services, MCS Handpiece Ltd will waive the $13 shipping charge.

  • MCS Handpiece Ltd’s Customers who wish to use MTS Logistics/MediTran Services and will require more than 1 package for shipping, will only be required to pay $13 for shipping on the second and consecutive packages.

  • Under no circumstances can a Customer of MCS Handpiece Ltd request a pick up request on MCS Handpiece Ltd's account.

  • Pricing subject to change without notice.

  • Only MCS Handpiece Ltd can make collect pick up requests on MCS Handpiece's Ltd MTS Logistics Account. 

 

Customers who use Canada Post/United States Parcel Service:

 

  • All shipments made by MCS Handpiece Ltd will be sent through Xpresspost by Canada Post. A tracking number will be provided on the invoice & kept for records.

  • MCS Handpiece Ltd will ship Handpiece & Parts Sales to MCS Handpiece Ltd’s Customers through Canada Post. There will be a charge of $25 applied to the invoice. A tracking number will be provided on the invoice & kept for records.

  • Pricing subject to change without notice.

 

Shipping Terms & Conditions for Warranty Repairs & Return Requests

January 1st, 2020

MCS Handpiece Ltd will pay one way shipping and MCS Handpiece Ltd's customers will pay the other way shipping unless fee is waived by MCS Handpiece Ltd.

  • MCS Handpiece Ltd will not pay for any shipments to MCS Handpiece Ltd on any MCS Handpiece Ltd’s Customers’ ICS Courier’s Account.

  • If the handpiece repair is under warranty, this handpiece repair warranty does not cover return shipping costs. Shipping costs are applied to warranty repairs.

  • If the handpiece is “operating normal” or a request for the handpieces to be returned unrepaired, return shipping charges apply to return requests.

  • Pricing subject to change without notice.

 

Covid-19

Temporary Hours:

Monday to Friday:

8am - 2pm (PST)

Weekend & Holidays:

Closed

Holiday Hours:

Thanksgiving Stat Holiday:

Monday; Oct 12th: Closed

Remembrance Day:

Wednesday, Nov 11th: Closed

Christmas Holiday

Thursday, Dec 24th: Closed @ 12pm

Friday, Dec 25th: Closed

Monday, Dec 28th: Closed

A Health Canada Licence Facility

MCS Handpiece Repair, Accepted Payments
MCS Handpiece Repair, Accepted Payments
MCS Handpiece Repair, Accepted Payments
MCS Handpiece Repair, Accepted Payments
EFT Payment
MCS Handpiece Repair, Locally Owned & Operated
MCS Handpiece Repair, Locally Owned & Operated