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Handpiece's MCS Specializes in & Repair:
Handpiece Repair Quotes
Filling Out The MCS Repair Form:
Please complete the MCS Handpiece Repair Form with all your information, including the doctor's or practice name, address, phone number, and email address. We will verify the repair form against the account we have on file. If there are any discrepancies, we will reach out to you.
Additionally, please provide the make and model number of the handpiece, as well as a description of the issue you are experiencing. Indicate whether you would like us to contact you by phone, fax, or email with your repair quote. Alternatively, you can simply select "Go ahead and Repair," which means we will proceed with the repair, invoice you, and ship the handpiece back to you without contacting you first.
Handpiece Repair Quotes.
When requested, we will send you a handpiece repair quote. This entails what work needs to be done on each handpiece and How much it will cost. We can either call you with the phone number you provided on the repair form, or on our account. We can also send you the quote via email, which we would prefer. Our repair quotes will be in PDF format. We will email to the email you have provided on the repair form.
Our repair quotes are very detailed. The sales repair quote details what needs to be done, and the cost of each. Also listed is the shipping costs, and any other charges or discounts. For repair pricing; please go to "Repair Prices" page. We also have a Repair Price List; available for download.
When receiving your quote by email, we will also summarize, what the issue is with your handpiece, why it is function this way, what needs to be repaired or changed, cost of the repair and tips on how to prevent this issue from happening in the future. If we do not receive a reply back with in 1 week, we will send an "follow up" email. If we do not receive a reply from the "follow up" email, we will then call your office.
When receiving your quote by phone. We will call the number on the repair form, and give you your quote, will state what we find, how much the the repair is going to be. We will advise you on any other charges that may occure.
Approving the Handpiece Repair Quote:
When you decide whether to approve or deny the repair quote we sent, please contact us either by emailing info@mcshandpece.com or calling (604) 575-8544. Kindly let us know who is approving the repair—preferably the person listed as the contact on the repair form provided or another representative acting on behalf of the doctor. Once we receive your approval, we will do our best to provide you with an estimated timeline for when your handpieces will be repaired, when they will be shipped from our office, and when you can expect to receive them back.
Check Out our Downloads Page!
Download our MCS's Repair Order Form, plus Many More Helpful Downloads!
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Shipping to MCS Handpiece:
Our Commitment to You.
We have worked hard to keep our shipping rates as low as possible. However, due to the current global situation, we can no longer maintain these rates. As a result, we have made the necessary adjustments to our shipping fees. This change will help us continue providing you with the highest quality repairs, along with our commitment to honesty and excellent customer service.
To reinforce our commitment, we will be providing additional incentives related to these changes.
MTS Logistics:
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Pick Up: $15
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Return Shipping: $15
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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ICS Courier:
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Pick Up: $30
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Return Shipping: $30
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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Canada Post:
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Regional: $30
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National: $40
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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For More Information on Shipping, Please see our Shipping Page for More Details.
Shipping Charges are Not Covered Under Handpiece Repair Warranties
*Pricing Subject to Change Without Notice*
Shipping Prices Starting: April 1st, 2025 Pricing Expires: December 31st, 2025
Payment
As a New Client, we require payment in advance before shipping any handpieces. Once we receive your payment, you will be provided with a receipt and a paid invoice when your handpiece is returned. After this transaction, your account will be placed on NET Terms of 30 Days.
Please note that we only collect payment upfront for invoices totaling $1,000 or more, for new clients, and for clients who have not used our services in over one calendar year.
For more information about payment, please visit our Payment Options Page for further details.