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Handpiece's MCS Specializes in & Repair:
Shipping to MCS Handpiece:
Our Commitment to You.
We have worked hard to keep our shipping rates as low as possible. However, due to the current global situation, we can no longer maintain these rates. As a result, we have made the necessary adjustments to our shipping fees. This change will help us continue providing you with the highest quality repairs, along with our commitment to honesty and excellent customer service.
To reinforce our commitment, we will be providing additional incentives related to these changes.
MTS Logistics:
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Pick Up: $15
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Return Shipping: $15
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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ICS Courier:
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Pick Up: $30
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Return Shipping: $30
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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Canada Post:
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Regional: $30
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National: $40
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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For More Information on Shipping, Please see our Shipping Page for More Details.
*Pricing Subject to Change Without Notice*
Effective Date: April 1st, 2025 Expiry Date: December 31st, 2025
Handpiece Repair Quotes
Filling Out The MCS Repair Form:
Please fill out the MCS Handpiece Repair Form, with all your information. Doctor's or Practice name, address, phone number, email address. We double check each repair form with the account on file. If there's any discrepancies, we will contact you. Please inform us of the handpiece make, model number and what problem your having with the handpiece. Please fill out if you would like us to call, fax, or email your repair quote. Or simply "Go ahead and Repair". Meaning we will go ahead and repair your handpiece, invoice and ship it back to you with no call.
Handpiece Repair Quotes.
When requested, we will send you a handpiece repair quote. This entails what work needs to be done on each handpiece and How much it will cost. We can either call you with the phone number you provided on the repair form, or on our account. We can also send you the quote via email, which we would prefer. Our repair quotes will be in PDF format. We will email to the email you have provided on the repair form.
Our repair quotes are very detailed. The sales repair quote details what needs to be done, and the cost of each. Also listed is the shipping costs, and any other charges or discounts. For repair pricing; please go to "Repair Prices" page. We also have a Repair Price List; available for download.
When receiving your quote by email, we will also summarize, what the issue is with your handpiece, why it is function this way, what needs to be repaired or changed, cost of the repair and tips on how to prevent this issue from happening in the future. If we do not receive a reply back with in 1 week, we will send an "follow up" email. If we do not receive a reply from the "follow up" email, we will then call your office.
When receiving your quote by phone. We will call the number on the repair form, and give you your quote. Will will state what we find, how much the the repair is going to be. We will advise you on any other charges that may occure.
Approving the Handpiece Repair Quote:
When you reach the decision weather to approve the repair quote sent or deny, please either email us at info@mcshandpece.com or give us a call at (604) 575-8544. Please let us know who is approving the repair. Preferably the person who is listed as the contact on the repair form sent with the repairs, or a person on behalf of the doctor. Once we receive approval, we will do our best to give you an estimation on when your handpieces will be repaired, when they will be shipped/leave our office and when we believe you should receive your repaired handpieces.
Please see our Downloads Page to Download our MCS's Repair Order Form, plus Many More Helpful Downloads!
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Payment
As you are a New Client, and we are starting a new business relationship, we do ask for payment before handpieces are shipped. You will receive a Receipt, and the Paid Invoice with your returned handpiece. Your account will then be placed on NET Terms 30 Days.
We Only Collect Payment Upfront for Invoices Totaling $1,000 & Over, New Clients, and Clients whom have not used our services for over than 1 calendar year.
For More Information on Payment, Please see our Payment Options Page for More Details.
