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How To Send Your Handpieces to MCS Handpiece
How To Send Your Handpieces to MCS Handpiece!
Place your broken handpieces in any box. Please include your name, dental office, address, phone number, and a brief description on what is wrong with your handpiece, in the box. Once repaired, we will return your repaired handpieces in our labeled box, along with our repair form and appropriate shipping labels, for you. Please save this box, and repair forms for your next handpiece repair.
Our Commitment to You.
We have worked hard to keep our shipping rates as low as possible. However, due to the current global situation, we can no longer maintain these rates. As a result, we have made the necessary adjustments to our shipping fees. This change will help us continue providing you with the highest quality repairs, along with our commitment to honesty and excellent customer service.
To reinforce our commitment, we will be providing additional incentives related to these changes.
Using ICS Courier:
We use ICS Courier for all our customers across Canada shipping needs. If you do not have a ICS Courier Account, we would be happy to help! Call us for a pickup request, and we will call ICS Courier for a next day pick up service, and we will ship your handpiece to us, using MCS Handpiece's Account. Upon return, you will receive an ICS Courier Return Label & Next Day Pouch. Please keep this return label & pouch for your next handpiece repair.
There is a price increase to this service. As of April 1st 2025, We will have to charge for both ways. $30 for the pickup, and $30 return charge will be applied to your invoice. Additional Costs may apply for Rural Areas.
There are Incentives!
50% Off Shipping Fee On All Invoices $250 & Over. FREE Shipping On All Invoices $500 & Over.
Using MTS Logistics:
We use MTS Logistics/Medi Trans Services for most of our local shipping needs. If you have an account with MTS Logistics, please send your handpiece repairs with your MTS Logistics driver on your account, and upon return, we will ship back on using MCS Handpiece's account.
There is a price increase to this service. As of April 1st 2025, we will have to charge return shipping with MTS Logistics/Medi Tran Services. $15 Return Shipping. If you do not have a MTS Logistics account, we will call MTS Logistics for a collect pick up. $15 for Pick Up and $15 Return Shipping, will be applied to your invoice. Additional Costs may apply for Rural Areas.
There are Incentives!
50% Off Shipping Fee On All Invoices $250 & Over. FREE Shipping On All Invoices $500 & Over.
If you wish to ship with Canada Post. Please drop of your handpieces at your nearest Canada Post location, and upon return, we will ship your handpiece back with Canada Post. For security, a signature will be required to pick up your handpieces at you Canada Post location.
There is a price increase to this service. As of April 1st 2025, we will have to charge return shipping with Canada Post. $30 for a Regional Padded Envelope. $40 for a National Padded Envelope. Additional Costs may apply for Rural Areas.
There are Incentives!
50% Off Shipping Fee On All Invoices $250 & Over. FREE Shipping On All Invoices $500 & Over.
Using Canada Post:
You may wish to use your trusted courier service. We will send back your handpiece repairs using the three available couriers listed above with their corresponding shipping rates. Please let us know, and we will advise you on the shipping charge. Additional Costs may apply for Rural Areas.
The Incentives Apply!
50% Off Shipping Fee On All Invoices $250 & Over.
FREE Shipping On All Invoices $500 & Over.
