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Shipping Your Handpieces to MCS Handpiece
How To Send Your Handpieces to MCS Handpiece!
Place your broken handpieces in any box. Please include your name, dental office, address, phone number, and a brief description on what is wrong with your handpiece, in the box. Once repaired, we will return your repaired handpieces in our labeled box, along with our repair form and appropriate shipping labels, for you. Please save this box, and repair forms for your next handpiece repair.
Couriers Services Depending on Your Office Location:
Using Your Trusted Courier...
Our Commitment to You.
We have worked hard to keep our shipping rates as low as possible. However, due to the current global situation, we can no longer maintain these rates. As a result, we have made the necessary adjustments to our shipping fees. This change will help us continue providing you with the highest quality repairs, along with our commitment to honesty and excellent customer service.
To reinforce our commitment, we will be providing additional incentives related to these changes.
Offices Located Across Canada:
We use ICS Courier for all our Customers Across Canada, shipping needs. If you do not have a ICS Courier Account, we would be happy to help! Call us for a pickup request, and we will call ICS Courier for a next day pick up service, and we will ship your handpiece to us, using MCS Handpiece's Account. Upon return, you will receive an ICS Courier Return Label & Next Day Pouch. Please keep this return label & pouch for your next handpiece repair. Additional Costs may apply for Rural Areas.
There is a Price Increase to this service. As of April 1st 2025:
ICS Courier:
Offices Located Across Canada
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Pick Up: $30
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Return Shipping: $30
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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Offices Located in the Lower Mainland, BC
We use MTS Logistics/Medi Trans Services for Customers Located in the Lower Mainland of BC's shipping needs. If you have an account with MTS Logistics, please send your handpiece repairs with Your MTS Logistics Driver on Your Account. Upon return, we will ship back on using MCS Handpiece's account. Additional Costs may apply for Rural Areas.
There is a Price Increase to this service. As of April 1st 2025:
MTS Logistics:
Offices Located in the Lower Mainland, BC.
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Pick Up: $15
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Return Shipping: $15
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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All Offices Located Across Canada:
If you wish to Ship with Canada Post, Please drop of your handpieces at your nearest Canada Post location. Upon return, we will ship your handpiece back with Canada Post. For security, a signature will be required to pick up your handpieces at you Canada Post location.
There is a Price Increase to this service. As of April 1st 2025:
Canada Post:
Offices Located Across Canada
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Regional: $30
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National: $40
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Invoice $250 or Over:
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50% Off Shipping!
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Invoice $500 or Over:
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FREE Shipping!
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Offices Wishing to Use Their Own Trusted Courier:
You may wish to use Your Trusted Courier Service. We will ask you for a weigh bill from Your Trusted Courier Service so we may send Your Repaired Handpieces back to you. There is NO SHIPPING CHARGE for Offices Using Their Own Trusted Courier Service To & From MCS Handpiece!
If you Do Not want to send us a Weigh Bill with Your Own Trusted Courier Service, Please See Our Shipping Rates for the Courier Companies that would be available for Your Office's Location. Please let us know, and we will advise you on the shipping charge. Additional Costs may apply for Rural Areas.
Offices Located Across Canada
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MTS Logistics Post
Offices Located Across Canada
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