MCS Handpiece's Terms & Conditions. Terms & Conditions We have always believed in transparency, being honest is our bottom line. This is why we have multiple links to access our Terms & Conditions . Each section lists our Company Policy, Part Warranty, Shipping Terms, & MCS Handpiece Ltd.'s Seasonal Promotions Terms & Conditions . We review and consider each Terms & Conditions each year. Each of these Terms & Conditions can be downloaded in PDF format, at any time for your convenience. MCS's Company Policy: 604 New Handpieces & Accessory Sales Handpiece Repair Assessments Shipping Handpiece Repairs Handpiece Repair Quotes Invoicing & Payment Promotions : 604 Promotions Terms & Conditions MCS Handpiece Ltd.'s Recycling Program Warranty Terms & Conditions : 604 Manufacturer Handpiece Purchase Warranty MCS Handpiece Ltd. Repair Warranty MCS Handpiece Maintenance Procedure Shipping Terms & Conditions: 604 MCS Handpiece's Shipping Program Shipments Outside of Shipping Program Shipping Warranty Repairs & Return Requests Alternate Shipping Options

MCS Handpiece. Try this unique Lubricating Procedure to add to your daily routine. Handpiece Lubricating Overnight Procedure Handpiece Lubricating Overnight Procedure. A solution to Help Prevent Rust Damage & Keep Your Handpiece Running for a Long Time. Items Needed: Item 1: A container that is big enough for handpieces to sit in completely, with corresponding lid. Item 2: A zip lock bag big enough for handpieces to fit in, and be securely closed. Item 3: Enough Lubricant to fully submerge handpiece in container. Item 4: A secure place to keep handpiece. Lubricate & Soak Handpiece/Air Motor. Step 1: Detach Handpiece/Air Motor from unit tubing. Step 2: Clean Handpiece/Air Motor after use. Step 3: Soak Handpiece/Air Motor in Lubricant. Using a small tupperware container with a lid, pour lubricant into the container submerging the air motor and placing the lid back onto the container. Soak the Handpiece/Air Motor over night. Step 4: The Next Day , remove Handpiece/Air Motor from the lubricant and place into a ziplock bag. Do Not Sterilize the Handpiece/Air Motor Just Yet. Let the lubricant stay in the Handpiece/ Air Motor. Leave as is, until Handpiece/Air Motor is needed. Step 5: The Day Before the Handpiece/Air Motor is needed, Sterilize as needed. Step 6: After use of Handpiece/Air Motor, Repeat Steps 1 - 5. We Recommend to Soak your Handpieces in Lubricant Over Night, at least Once a Month. This will help remove stuck on debris and saturate bearings for longer life. Handpiece Lubricating Procedure

The Cause & Effect of Excessive Pressure Applied to the Bur. Maintenance Tips. By MCS Handpiece. Cause & Effect of Excessive Pressure Applied to the Bur Excessive Pressure applied to the bur of any Air Powered or Electric Highspeed Handpiece, can cause a lot of damage to the chuck mechanism. Sometimes it's best to "Let the Bur do the Walking!". Cause & Effect of Excessive Pressure Applied to the Bur. On an Air Powered Highspeed Handpiece , excessive force on the bur while in use can cause the bur to stop rotating, while the chuck is still rotating. This is how the deep scratches & scrapes are created. Heat is created due to the friction of the stopped bur and the still spinning chuck. This causes the chuck to warp. Burs will never grip as well as before. This can easily void manufacturer’s warranties. On an Electric Highspeed Handpiece , excessive force on the bur while in use, causes the bur to stop rotating, while the chuck is still rotating. This is how the deep scratches & scrapes are created. Heat is created due to the friction of the stopped bur and the still spinning chuck. Other issues are also very common with Highspeed electric handpieces. Excessive pressure to the bur also creates excessive pressure on the gears inside the handpiece. When excessive pressure is applied to these gears, the teeth on the gears will chip away, thus not able to turn the bur. This repair is very costly. This can easily void manufacturer’s warranties, as well. When excessive pressure is applied to the bur on highspeed handpieces, the bur can be pushed into the chuck, almost locking the bur inside, and removing the bur can be difficult. The Chuck can “burn out” and loose grip. Once the chuck loses grip, it spins around the bur, grinding & making lines in the bur. Heat is created due to the friction of the stopped bur and the still spinning chuck. This causes the chuck to warp. Burs will never grip as well as before. Not only does this damage the bur, but it causes severe damage to the chuck. Damage can occur quickly. Even after 1 patient, the symptoms can start to manifest. When excessive pressure is applied to the bur on highspeed Electric handpieces, not only does the chuck fail, the Teeth on the Cartridge & Middle Drive Gear (also referred to as a Drive Shaft) will ware until the teeth slip and grinding away. This is a very costly repair. This can easily Void Manufacturer’s & Repair Warranties. We suggest applying Less Pressure to the Bur when it is in use. Check our Main Causes of Handpiece Failure for Details. Cause & Effect of Excessive Pressure to Bur

How to Ship your Handpieces to MCS Handpiece! Shipping Your Handpieces to MCS Handpiece How To Send Your Handpieces to MCS Handpiece! Place your broken handpieces in any box. Please include your name, dental office, address, phone number, and a brief description on what is wrong with your handpiece, in the box. Once repaired, we will return your repaired handpieces in our labeled box, along with our repair form and appropriate shipping labels, for you. Please save this box, and repair forms for your next handpiece repair. 📥 MCS Handpiece's Repair Order Form Couriers Services Depending on Your Office Location: 📦 Across Canada 🌎 📦 Across Canada with Canada Post 🌎 📦 Lower Mainland of BC Only 🌎 📦 Across Canada with Your Courier 🌎 Using Your Trusted Courier... 📦 Using ICS Courier 🌎 📦 Using MTS Logistics 🌎 📦 Using Canada Post 🌎 📦 Using Your Own Trusted Courier 🌎 Our Commitment to You. We have worked hard to keep our shipping rates as low as possible. However, due to the current global situation, we can no longer maintain these rates. As a result, we have made the necessary adjustments to our shipping fees. This change will help us continue providing you with the highest quality repairs, along with our commitment to honesty and excellent customer service. To reinforce our commitment, we will be providing additional incentives related to these changes. Offices Located Across Canada: We use ICS Courier for all our Customers Across Canada, shipping needs. If you do not have a ICS Courier Account, we would be happy to help! Call us for a pickup request, and we will call ICS Courier for a next day pick up service, and we will ship your handpiece to us, using MCS Handpiece's Account. Upon return, you will receive an ICS Courier Return Label & Next Day Pouch. Please keep this return label & pouch for your next handpiece repair. Additional Costs may apply for Rural Areas. There is a Price Increase to this service. As of April 1st 2025: ICS Courier: Offices Located Across Canada Pick Up: $30 Return Shipping: $30 Invoice $250 or Over: 50% Off Shipping! Invoice $500 or Over: FREE Shipping! Shipping Charges are Not Covered Under Handpiece Repair Warranties *Pricing Subject to Change Without Notice* Effective Date: April 1st, 2025 Expiry Date: December 31st, 2025 Offices Located in the Lower Mainland, BC We use MTS Logistics/Medi Trans Services for Customers Located in the Lower Mainland of BC's shipping needs. If you have an account with MTS Logistics, please send your handpiece repairs with Your MTS Logistics Driver on Your Account. Upon return, we will ship back on using MCS Handpiece's account. Additional Costs may apply for Rural Areas. There is a Price Increase to this service. As of April 1st 2025: MTS Logistics: Offices Located in the Lower Mainland, BC. Pick Up: $15 Return Shipping : $15 Invoice $250 or Over: 50% Off Shipping! Invoice $500 or Over: FREE Shipping! Shipping Charges are Not Covered Under Handpiece Repair Warranties *Pricing Subject to Change Without Notice* Effective Date: April 1st, 2025 Expiry Date: December 31st, 2025 All Offices Located Across Canada: If you wish to Ship with Canada Post, Please drop of your handpieces at your nearest Canada Post location. Upon return, we will ship your handpiece back with Canada Post. For security, a signature will be required to pick up your handpieces at you Canada Post location. There is a Price Increase to this service. As of April 1st 2025: Canada Post: Offices Located Across Canada Regional: $30 National: $40 Invoice $250 or Over: 50% Off Shipping! Invoice $500 or Over: FREE Shipping! Shipping Charges are Not Covered Under Handpiece Repair Warranties *Pricing Subject to Change Without Notice* Effective Date: April 1st, 2025 Expiry Date: December 31st, 2025 Offices Wishing to Use Their Own Trusted Courier: You may wish to use Your Trusted Courier Service. We will ask you for a weigh bill from Your Trusted Courier Service so we may send Your Repaired Handpieces back to you. There is NO SHIPPING CHARGE for Offices Using Their Own Trusted Courier Service To & From MCS Handpiece! If you Do Not want to send us a Weigh Bill with Your Own Trusted Courier Service, Please See Our Shipping Rates for the Courier Companies that would be available for Your Office's Location. Please let us know, and we will advise you on the shipping charge. Additional Costs may apply for Rural Areas. Offices Located Across Canada MTS Logistics Post Offices Located Across Canada ICS Courier Canada Post Shipping Charges are Not Covered Under Handpiece Repair Warranties *Pricing Subject to Change Without Notice* Effective Date: April 1st, 2025 Expiry Date: December 31st, 2025 Explore our Repair Price List Page for Hanpiece Repair Pricing! 🛠️ MCS's Handpiece Repair Price List 🛠️

Check out MCS Handpiece on Social Media for the latest updates, sales, special offers, ect! Social Media! There's thousands of ways to keep in touch, and social media a very effective tool for companies like us, to keep our customers updated with the latest news, updates, special offers & sales. Like Us: MCSHandpiece facebook.com/MCSHandpiece 604 Like Us: MCSHandpiece instagram.com/mcshandpiece 604 Follow Us: mcshandpiece twitter.com/mcshandpiece 604 Like Us: MCSHandpiece pintrest.com/mcshandpiece 604 Search Us: MCS Handpiece 16 MCS Handpiece's Website is Mobile Friendly MCS Handpiece Website is Mobile Friendly! Add our Website to your Home Screen!

MCS Handpiece's Air Motor Maintenance Procedure. Air Driven Motor Maintenance Procedure Lubricate & Clean the Handpiece. Step 1: De-attach Air Motor from unit tubing. Step 2: Wipe Parts with Alcohol . Step 3: Place Lubricant (2 - 3 Drops) into the Air Drive Port on the Air Motor (As Shown in the Photo Below). Step 4: Attach the Air Motor to unit tubing & Run for 30 Seconds to Distribute Lubricant. Step 5: As a Preventative Measure, Place Lubricant (2 - 3 Drops) to Forward/Reverse Switch, Shift Rings, and Sheath Attachment Points. Step 6: Wipe Away all Excess Lubricant. Step 7: Repeat Steps 3 - 6. Tips & Tricks Motors, especially vane rotors, do not require that much Lubricant. However, motors require higher viscosity Lubricant than a High Speed Spray. We Recommend to use a Mineral Oil Lubricant. We Do Not recommend the use of sterilization wipes on your Air Motors and Handpieces. These wipes, leaves a Residue on your Air Motors, and Handpieces. This Residue transfers to All Moving Parts causing them to fail prematurely. This may void warranty. We Do Recommend to use Pure Rubbing Alcohol without any Additives in addition to your sterilization methods. Check our Main Causes of Handpiece Failure for Details. We Recommend to Soak your Handpieces in Lubricant Over Night, at least Once a Month. Check Out our Over Night Lubricating Procedure! Air Motor Maintenance

MCS Handpiece's Chuck Brush Procedure. Chuck Brush Procedure & Usage How to Use Your Chuck Brush. Step 1: Lubricate Chuck Mechanism with 1 Drop of Lubricant. (using Health Canada/FDA Approved Mineral Oil Lubricant) Step 2 : Insert chuck brush into chuck mechanism. Step 3: Turn chuck brush in a C ircular Motion, Back & Forth for 5 Seconds. Step 4: Lubricate chuck mechanism with 1 Drop of Lubricant, Repeating Step 1. Step 5: Run Handpiece (With Bur or Shippping Post) for 5 seconds only to expel debris. Be Careful not to Damage the Turbine. Step 6 : Repeat Steps 1 - 5. Tips & Tricks Chuck Brushes are Reusable . Please ensure suitable Cleaning of Brush After Every Use. Make Sure Chuck Mechanism & Handpiece is Cleaned and Lubricated After Every Use Check our Main Causes of Handpiece Failure for Details. Chuck Brush's are Reusable. Please Ensure Suitable Chuck Brush Cleaning after Every Use. Chuck Brush and all other Maintenance Tools can be Found: www.mcshandpiece.com/a ccessories Chuck Brush Instructions & Use

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Links for Common Handpiece's Instructions for Use (IFC) Handpiece Instructions for Use (IFU) Below are links to download Instructions for Use (IFU) on almost all most common handpieces. Each link is to the manufacturer's download centre. Kavo NSK Star Sirona W&H MK Dent KaVo Kavo Handpieces All Kavo Highspeed & Low Speed Handpieces Instructions for Use (IFU) can be downloaded at: www.kavo.com/download-center NSK NSK Handpieces All NSK Highspeed & Low Speed Handpieces Instructions for Use (IFU) can be downloaded at: www.nskdental.com/support/maintenance Star Star Handpieces All Star Highspeed & Low Speed Handpieces Instructions for Use (IFU) can be downloaded at: www.dentalez.com/downloads/user-manual/cat_view/71-downloads/50-user-manual/77-stardental Sirona Sirona Handpieces All Sirona Highspeed & Low Speed Handpieces Instructions for Use (IFU) can be downloaded at: https://manuals.sirona.com/en/instruments W&H W&H Handpieces All W&H Highspeed & Low Speed Handpiece Instructions for Use (IFU) can be downloaded at: https://www.wh.com/en_global/dental-service/downloadcentre/ MK Dent - Gemany MK Dent Handpieces All MK Dent Highspeed & Low Speed Handpiece Instructions for Use (IFU) can be downloaded at: https://www.mk-dent.com/download-center/ Autoclave/Sterilizer IFU

MCS Handpiece Repair's Reconditioned MidWest Tradition and Quiet Air Handpieces on Sale Now! Attention: All MW Tradition & Quiet Air Users! We have received, from one of our suppliers, a number of "like New" Quiet Air & Tradition shells. These will be rebuilt with all new parts. For those of you who love these durable, classic handpieces and could use an extra, we can offer you the following: Quiet Air; Non-Optic (Maual Chuck): $400 Quiet Air; Non-Optic (Lever Style Chuck): $425 Quiet Air; Non-Optic (Push Button Chuck): $450 Quiet Air; Optic (Maual Chuck): $425 Quiet Air; Optic (Lever Style Chuck): $450 Quiet Air; (Push Button Chuck): $475 Tradition; Optic (Lever Style Chuck): $475 Tradition; Optic (Push Button Chuck): $500 Parts Unavailable for Tradition Optic Push Button at this time. Price may Vary Depending on Part Availability. Tradition & Quiet Air's In Stock! These have new turbine and bearings installed ($219 to $299 value) and come with a 6 month warranty. Please go to our Recondition Handpiece Page for more information. Reconditioned Handpieces

Understanding Handpiece Terminology used in handpiece repair quotes, handpiece maintenance and sales. Terminology Turbine: Star Midwest KaVo consists of a chuck mechanism, impeller, and high speed bearings. A turbine is the inner workings of a high speed handpiece that can be rebuilt. The bearings can be removed and replaced with brand new high speed bearings. drawing breakdown; please see our "Repair Prices" page. Cartridge: NSK NSK consists of a chuck mechanism, impeller and high speed bearings. A cartridge is either encased in a steel housing that cannot be taken apart. Or the bearings and the chuck mechanism are a one piece unit. A cartridge is non-rebuildable. The bearings cannot be removed and replacement of the whole cartridge is the only solution to bearing failure. Impeller: Impeller the part of a high speed turbine that is shaped like a fan. The impeller uses the air forced into the handpiece to make the bearings turn, and the turbine/cartridge thus turning the bur. drawing breakdown; please see our "Repair Prices" page. Chuck Mechanism: is a part of any handpiece that holds the bur in place. this can be called a "chuck" or a "spindle". drawing breakdown; please see "Repair Prices" page. Spindle/Chuck Bearings: is part of any handpiece that coincides with the impeller to help turn the bur. To understand a little more about how bearings work, please see our "Understanding Highspeed Bearings" page. Back Cap: Push Button Lever Manual part of the outer shell of any handpiece. It’s located at the back of the head where the button is pushed to release the bur. This holds in the turbine/cartridge in place while in use. drawing breakdown; please see our "Repair Prices" page. Drive Shaft: NSK X95L a part of an low speed handpiece/ slow speed electric handpiece that connects the head to the angle. the drive shaft is roughly 5 centimeters long drawing breakdown; please see our "Repair Prices" page. Dog Gear: NSK Ti-85L a part of a slow speed electric handpiece that is located at the bottom of the handpiece. This part connects to the motor and to the drive shaft helping the series of gears to move thus turning the bur. the dog gear is roughly 4 centimeters long drawing breakdown; please see our "Repair Prices" page. Intermediate Gear: KaVo 25LPA This gear is found in some models of slow speed electric handpieces. A small gear situated at the midpoint of the handpiece. This gear transmits torque to the bur. Intermediate gear is less than a centimeter long. drawing breakdown; please see our "Repair Prices" page. Orings: Highspeed Orings Also known as a gasket, an oring is a type of seal. O-rings are found in all handpieces. They are found in the back end of handpieces and seals all parts of the air/water lines. They are also found in the heads of handpieces sealing the air in the handpiece helping the impeller turn. drawing breakdown; please see our "Repair Prices" page. Chip Air/Water Lines: They are duel lines found in most high speed and slow speed electric handpieces with internal water. The air line carries air to the turbine/cartridge giving the high speed handpiece it’s torque. The water line carries water to the spray ports on the front of the handpiece head. Repair Pricing Page Understanding Highspeed Bearings Page Terminology

How to Free Spin your Turbine, so you don't need to send it in for repair! Helpful Maintenance Tricks from MCS Handpiece Ltd. Free Spin Your Turbine! Ever find that your handpiece’s turbine is stuck in one position right after sterilizing? You may have just gotten your handpiece repaired, and the bur doesn’t turn? The issue is that the turbine does not have enough lubricant in the bearings. You may have already lubricated the handpiece before it had been sterilized. The sterilizer can evaporate lubricant. We have a quick solution that will help fix this problem. Free Spin your turbine. Follow the steps below, and you will not have to send your handpiece in for repair. This will definitely save on shipping costs. How to Free Spin Your Turbine; Free Spin Instructions Free Spin Your Turbine! Step 1: Insert a Bur or Shipping Post into the Chuck , & Attach the Corresponding Coupling to the handpiece. Step 2: Using the Small of the 2 Largest Holes on the Coupling attachment, Spray 2 Second Spray or 4 Drops of Lubricant into the handpiece. (using Health Canada/FDA Approved Mineral Oil Lubricant) Step 3: Using your Index Finger & Thumb , hold the Bur or Shipping Post & Spin the Turbine. The bearings should come loose & will allow the turbine to spin. Step 4: Once bearings are spinning freely, attach to a chair and purge the handpiece. You may nd black oil coming from the chuck. This is normal. If black oil continues to come out, Repeat Step 2 Until Black Oil Become Clear. Step 5: Sterilize handpiece as per Manufacturer's Instructions. Check our Main Causes of Handpiece Failure for Details. Free Spin Your Turbine!